Reorganize and combine categories
Our category list has not been properly set up or maintained and is out of control. I'd like to reorganize it.
For example, set up higher level categories (software, hardware, security etc) and within those move some of the existing categories as a subcategory (software - move category Stromberg as a subcategory of software) or (hardware - move workstation, phone etc). I don't see a way in the to do that.
Is this possible? If it is, will I break the association with historical requests to the categories I'd be moving?
New to ADSelfService Plus?