hi everyone,

Please guide me or assist me in getting this right?

Our SSL certificate has expired which prevents us from creating tickets through the rest http post calls.

I have inherited the support of it, so unclear as to how the original setup was done.

I have requested new certificates from the CA. (on which I received .crt, .pfx, p7b)

Our Website alias has also changed. The certificates where requested for the new name.

I have tried to follow the instructions as per ServiceDesk articles, but I am getting nowhere.

From what I can see the link below, is the easiest to follow:

Here's the question... the pwd that I need for the .pfx file, is that the pwd that was sent through with the files from the CA or is it something else?

Any help would be appreciated, thanks!

Martin