Removing old requesters from SD
Hi All,
Is there something in the roadmap or a way that old requesters can be removed from the requester list automatically when they are not detected when an AD scan is run?
We have staff leaving and want to have their names removed automatically from SD and if possible reassign the calls that they have made to a generic requester or something similar.
Thanks
Brett
Is there something in the roadmap or a way that old requesters can be removed from the requester list automatically when they are not detected when an AD scan is run?
We have staff leaving and want to have their names removed automatically from SD and if possible reassign the calls that they have made to a generic requester or something similar.
Thanks
Brett
Topic Participants
brett.wilson
Jelte_me
ServiceDesk Plus
Eric Szymczyk
Jai Anand Krishnamoorthy