Remove Technician Rights
I have not been able to effectively remove technician rights from users to return them to Requester only status.
I thought you could Delete (red X) the user in the Technician view, but that appeared to delete the user as a whole, and they only re-appeared after the next AD scan, and have since lost their original calls associated with them. Thank goodness for TEST users!
Searching the forum has provided fruitless. Hopefully i just overlooked an option somewhere.
Thx.
I thought you could Delete (red X) the user in the Technician view, but that appeared to delete the user as a whole, and they only re-appeared after the next AD scan, and have since lost their original calls associated with them. Thank goodness for TEST users!
Searching the forum has provided fruitless. Hopefully i just overlooked an option somewhere.
Thx.