Remove Requests list in Ticket view
My company just upgraded to ServiceDesk
10.0 Build 10009. Now when we open a ticket, we get a list of requests on the left, which is a complete waste of screen real estate. Why on earth would I want to see a list of tickets if I'm trying to focus on one individual ticket?? Is there some way to turn this off?
Topic Participants
Adam
Demetrius
Michael Charles
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