First of all, sorry if this ends up being a duplicate post. I thought I posted this issue earlier but I can't find it.

 

I would like to be able to remove the "Requests" tab from the Self-Service Portal in Service Desk Plus. I don't want requesters to see any history relating to submitted requests.

 

Is there a configuration option I can change to remove the "Requests" tab? If not, is there some form of work around I could implement to get me by until a future release when this feature might be implemented?

 

I don't want to use the API to create a request form, foremost because it's beyond my scope of knowledge, but also because I like everything else about the Self-Service Portal. For example the ability to enter a request, view & search solutions, etc.

 

Ideally I would have as much control over how users see the Self-Service Portal as I have over how technicians are able to view thier portal.

 

Thanks for any advice.

 

Aaron