Remote Site Agent get Uninstalled by USBConfigurationAction
Hi all,
As of a few days ago my remote site Agent installed on several PC and Server is getting automatically uninstalled, this is only happening on one remote site of 3. This remote site is not part of the same domain the desktop Central server is located on.
Its been working fine for the past 2 years, installation of the agent is done using the downloaded file zip package.
Below is the log out that show up on all system within the remote office group; Any one has seen this before
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] Shutdown Progress status ::: 0
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ...
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] execute : Current Working Directory : C:\Program Files (x86)\DesktopCentral_Agent
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] execute : Executing Application Source : bin\dcuninstallsw.exe
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] execute : Set Working Directory : C:\Program Files (x86)\DesktopCentral_Agent\
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] Message : The operation completed successfully.
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] execute : Remarks from the CreateProcess is The operation completed successfully. for the executable bin\dcuninstallsw.exe
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully.
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] [ProcessUSBAction] : After Formation of command "C:\Program Files (x86)\DesktopCentral_Agent\bin\dcusbsummary.exe" -s ET_SUM
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] execute : Current Working Directory : C:\Program Files (x86)\DesktopCentral_Agent
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] execute : Executing Application Source : "C:\Program Files (x86)\DesktopCentral_Agent\bin\dcusbsummary.exe" -s ET_SUM
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] execute : Set Working Directory : C:\Program Files (x86)\DesktopCentral_Agent\
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] execute : Process successfully created for application "C:\Program Files (x86)\DesktopCentral_Agent\bin\dcusbsummary.exe" -s ET_SUM
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] Message : The operation completed successfully.
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] execute : Remarks from the CreateProcess is The operation completed successfully. for the executable "C:\Program Files (x86)\DesktopCentral_Agent\bin\dcusbsummary.exe" -s ET_SUM
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2017-06-26 11:59:34:411 ] [ 25588 ] [INFO] -------------------------------------------------------------------------------------------------------------------------
Log close time: 2017-06-26 11:59:34:411