Remote Desktop connection problem

Remote Desktop connection problem

Hi,
 
We are using SD Plus  8.1.0 Build 8124.
 
The computer is defined as asset and remote control is configured.
 
Using the agent it works fine (I can make connection and control the PC)  but using WRD or VNC or TeamViewer it doesn't. Screen shows the message "Remote Control connection established on asset name" but no remote screen started from WRD or teamviewer. When I execute the command from my PC ( CMD) I can start VNC or TeamViewer session. I assume that SD only launch the local command that is executed on my PC. Am I right?
 
How it works and why I can not start other clients and only Agent option works?
 
 
 
Thanks for comments,
 
Paweł 

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