Remote-Control Winkey glitch

Remote-Control Winkey glitch

I was actually testing another issue ( I can remote-in but can't use DC system manager tool) when the remote-user lost control of her PC that I remoted into (HTML5 viewer).

The setup:
 Head office
      - DC Server
      - DELL PC using chrome (LAN) to connect to remote-office using HTML5 viewer
 Remote office
      - DELL PC (identical to mine)

After a successful remote-access session (and then disconnected) the remote-PC thinks that the windows-key is being held down all the time. Getting the remote-user to tap Windows-Key did not solve the problem.


This issue is VERY similar to what is described here:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/cbaae74e-8311-4a46-a842-31dcdd6878dc/windows-key-stuck?forum=winserverTS

                New to ADSelfService Plus?