Remote Control via Agent - Is it possible to view the users 2 screens instead of 1 ?????

Remote Control via Agent - Is it possible to view the users 2 screens instead of 1 ?????

Hi,

We use the default remote control Agent which works very well except it doesn't provide us with the option to view another screen if the client uses 2 screens. 

I thought this was corrected in the latest patch however we still have the same issue.  Are we able to do anything about this please?

Thanks,

J.

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