Hi Team,

we have tried modifying the default RBAC role remote viewer.  we have changed the role to read access and tested and later moved back to full access. But still all remote users are getting the view only mode status bar when take a remote. No able to take any action on the remote devices. 

Tried using different browsers same issue

Created a new user same issue.

Restarted the end point central service same issue.

please help us.