Remote control issues on Cloud hosted version

Remote control issues on Cloud hosted version

Hi,

Not sure if anyone else has noticed, but it seems regardless of network, location and av enabled or not, we have been having a lot of intermittent issues with remote control, more often than not sessions wont initialize and just error out. Other times its completely fine

And with our Ubuntu clients, if they have been off for more than a week (like over the holidays) it seems remote connections wont work without re registering. Quite difficult for us given these are dotted about the country.

It just seems the last two months performance has tanked dramatically. Has anyone else noticed?

-El




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