Remote control...how?
Just updated to 7.5 and noticed remote control for the workstation assets. This looks, on the face of it, to be the means to take control of the remote workstations as we did when we had Kaseya (and that was great but very expensive which is why we ditched it). However, I can't find anything at all in any documentation or anywhere else and any attempt to deploy the remote control agent from the SDP GUI gives an error . Is this feature functional? Do I have to buy it as an add-on? Is it a 3rd party product? Is there any documentation for it anywhere? If I'm being dense or blind I don't mind being told but I'd really like to know more about it.
:?
:?