Remote Control from ServiceDesk - Experience?
Hi all!
Anyone with experience using the Remote Access control from ServiceDesk is welcomed to place their opinions.
How does the control work over a WAN connection?
How does the control work via NAT firewall for remote users over internet?
We are using WebEx, and are looking for other options.
So far, I can see that LAN, while not great, works well enough to get work done.
Thanks!
Anyone with experience using the Remote Access control from ServiceDesk is welcomed to place their opinions.
How does the control work over a WAN connection?
How does the control work via NAT firewall for remote users over internet?
We are using WebEx, and are looking for other options.
So far, I can see that LAN, while not great, works well enough to get work done.
Thanks!