Remote control - cannot connect to remote workstation

Remote control - cannot connect to remote workstation

Hello

I'm having trouble when connecting remotely to a workstation, in both versions 7.5.0 build 7514 & 7.6.0 build 7600
-) credentials are ok; a remote scan is working properly
-) the proposed solution (see below) does not solve the problem.
-) SD+ 7.5.0 Build 7514 error message:
FAILURE :Problem while connecting Workstation. Please report the problem to the system administrator, with the Error Code - 1,259,612,250,316.
-) SD+ 7.6.0 Build 7600 error message; problem while copying the agent file to the workstation

thanks for any help


 











error message in SD+ 7.6.0








error message in SD+ 7.5.0 Build 7514




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