Hi.

 

re:  Servicedesk

 

Could someone advise if it is possible to setup a reminder that will  auto create a ticket once the date of the reminder arrives.

 

Or is there another feature which can do this?

 

Basicly, I want to create a ticket in 11 months time, but don't want a ticket open for that long, so instead setup a reminder for the date in 11 months.  This reminder will then auto create a ticket.

 

Hopefully this makes sense.

 

 

Thanks

 

Sam