Release Updates July 2012

Release Updates July 2012

We have released a couple of updates to ServiceDesk Plus On-Demand:

Software Asset Management - Additional Software License Types

ServiceDesk Plus On-Demand now supports additional license types for Software Asset Management apart from the currently available ‘Individual’ and ‘Enterprise’ license types. The entire list is given below:

  • Individual: License type for single installation
  • OEM (Original Equipment Manufacturers): License type for software that is already installed in the hardware.
  • Named User License: License Type for a specific user.
  • Volume: License Type supporting multiple users.
  • Client Access License (CAL): License type that gives a user the rights to access the services of the server.
  • Trial License: License Type for trial versions of software.
  • Enterprise (Perpetual): License Type that does not require renewal and is for life long.
  • Concurrent License: License Type for software that can be accessed by a specific number of users at a time.
  • Free License: License Type for freeware software.
  • Enterprise Subscription: License Type that requires renewal for every specific period.
  • Node Locked: License Type for workstations with specific configurations.

Software Asset Management - Software License Agreements

You can create software license agreements and associate them to software licenses. You can attach softcopies of the agreement and add Purchase and Invoice details. You can set the Agreement Expiry Notification to go out to selected users a specified number of days before the agreement expiry. Like software licenses, you can edit and delete software license agreements and print them out too.


For details on the above and the list of issues fixed in this release, please refer to 

http://ondemand.manageengine.com/service-desk/whats-new.html

As always, for any query please get in touch with us at servicedeskplus-ondemand-support@manageengine.com


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