hello the support team

we 've just acquired ServiceDeskPlus MSP software  we are want to use and deploy for our business.

effiace to be more in the management of our customers, I would like to know if there is a relationship between the customer (requester) and the products it holds.

when filling out the form, we would like to have an overview of the products he owns such as software or a maintenance contract.

1- how to implement this system?

2 -how can we assign a product to  requester to be  so that information be automatically accessible when we fill the requester form

thanks for your reply

regards