Hi,

 

I set contact auto-addition like this.

 

Then, I sent email request from hotmail account ( jeff_a_@hotmail.com).

The request was logged and contact was also logged.

 

Then, I tried to register using hotmail account on Customer portal, but I got this message.

 

So, I clicked on "Forgot password" and found this message.

 

 

These two messages makes me very confused.

I looked up the contact from Admin page and I could find it under "All contects".

 

But I could not find it under "Registered Contacts".

 

Could you investigate this metter and give me some feedback?

 

Thanks,