If you would like to get the beta service pack(ppm), please subscribe the below link. Once the service pack is ready for the testing, we will be able to share you the beta ppm file in batches through email.
Since its a beta service pack(ppm), you can use your existing test setups to migrate your data. If not, create a test bed and upgrade your installation to the latest ESM version.
Note:
We recommend you to apply this patch over your test installation. Please do not try this over your live installation. Since this is not the final ESM patch.
Create instances of different domains like IT/HR/Facilities for your organisation. Have hands of experience with your technicians and Requesters with different roles on different instances.