Refresh Problem

Refresh Problem

When certain tech reps have refresh enabled, when it refreshes, no matter what screen they have open, it refreshes to one of their pending tickets. One of these happened when a tech rep was adding a solution in, it refreshed and it took him to a open request he had in his pending requests. Is there a way to fix this because it is very annoying to these users, they can do any work because of this?

Thanks,

Pciro
Ambitech Engineering Corp




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