Recover information for tickets

Recover information for tickets

Greetings.
 
We have 2 customers, who have a problem on his servers and needs to do a reinstallation of his environments, but they noticed that some tickets are missed, but the 2 of then have the information in a xls file.
 
It is possible to "inyect" those info into the database?
 
Any help would be appreciated.

                  New to ADSelfService Plus?