Receiving Non V5 / Non V7 packets

Receiving Non V5 / Non V7 packets

We have NetFlow Analyzer v5.5 installed.
As I see on your web pages it supports NetFlow V9 packets, too.
Since, some Cisco equipment send v9 packets by default,
I am interested to know why do I receive "Receiving Non V5 / Non V7 packets" messages in Analyzer, if it supports v9.

Is it a configuration issue in software?
But, I can find where is it supposed to be configured.

Looking forward to advice from you.

Regards!

Vladimir











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