receiving IT asset items on PO
On my purchase orders, Service Desk is preventing me from receiving items, if those items are an IT Asset.
I get the following error message.
"Failed to receive 1 items(s) as the Max Number of IT Assets exceeds the license!!!"
Why am I getting this error message?
On POs where I have a mix of non-IT assets, consumables, and IT assets, SvcDesk lets me receive all items except the IT asset items. On POs that contain only IT asset items, I am not able to receive any items.