Re-install over an existing install
Our support staff used the SupportCenter Plus product but then moved away due to a management decision. We are now looking to reactivate with the free or trial version to test and make sure it will fit our current needs.
We still have the old install but can not start the service desk. Is it possible to re-install over the existing install to test and still have access to the original data. We know we wont have access to more than 25 contacts but that is ok for our test.
Thanks in advance for your help
We still have the old install but can not start the service desk. Is it possible to re-install over the existing install to test and still have access to the original data. We know we wont have access to more than 25 contacts but that is ok for our test.
Thanks in advance for your help