Hi,

We recently had an issue where we would search for a value in a request field and SDP would not find it. 

I called support who had me take the service offline and run reindex requests batch file.

Now the records are found. Thanks! But my technicians are wondering what happened and how to prevent this from happening again.

I searched this forum and was unable to find much:

Is dbreindex something I should be running on a regular basis? I can schedule it from an SQLagent job, if it is something that should be run often. Just need to know as it doesn't help much with the confidence if my users get incorrect / missing search results. 

Thanks!