re in ServiceDesk Admin

re in ServiceDesk Admin

Hello i have just brough the system waiting for my lic as we are a big Hosting company and have alot of data centres

I am setting up the incoming email and out going i have noticed that you can only have one incoming

i want to setup more then that Also ticket IDs is there a way to make them bigger and the emails you get one a tech or some one from sales has replyed to make it say more in the reply also when you submit a ticket



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