So we're planning on testing MDM (just bought the license for it) to manage our mobile ios devices.

Problem is when we generated our CSR, we used a corporate email like suggested, it happened to be the same one that also generates helpdesk tickets in servicedesk plus (woops).

So our helpdesk and desktop centrals automated messages were in an infinite loop briefly generating tickets for each other after the creation email.

Obviously don't want this to happen again, I've disabled notifications in servicedesk briefly to stop the loop.

How do I generate a new CSR?  I'm not seeing the option to, only seeing the option to download the first one we generated.  I would like to change the email to something that won't potentially generate tons of spam tickets.