Hi,

We're in the process of spreading the PMP knowledge around a couple of the members of our team.  To this end, one of the "students" was tasked with following the service pack installation procedure on our PMP server.  The problem is, when they RDP on to the server, they are unable to see the PMP icon in the system tray.  When the the other students RDP on, they can't see it either, which means we can't carry out the work independently.  The system owner (the guy who installed it in the first place) is able to see the PMP icon in the system tray and control the services with it.  We've tried RDP'ing on to the console session, running the PMP.EXE file as admin (including setting this up in compatibility settings of the file) and still no PMP system tray icon.

Has anyone come across this before and know how to fix it?

Thanks

Chris