We have noticed since our upgrade from v10 to v11 that technicians are getting randomly booted from SD+. 

Intermittently they will see a red bar saying "Invalid Technician key" which then kicks them out of the system. There are no error messages in the System Log Viewer and there doesn't appear to be any sequence of events to trigger it.

No GPO's in place that would erase temp browser cookies and no other security settings are configured within SD+.

v11004

mssql