I'm wondering if there is a way to build a menu feature around this or if there's another way to do this:

From what I understand, if I want to find a user's open ticket, but she isn't necessarily in my filtered view or my group, the process is:

1) Change the filter from my filter to All Open Requests.

2) Scroll to the right to find the magnifying glass [Feature Request: Put the magnifying glass on the first entry instead of the last]

3) Scroll back to the left to find the requester field.

4) Search the request field.

OR

I can go to Advanced Search, which is somewhat equally cumbersome.

What I'd like is that my default search is "Open Requests for user" and then I type in the user" as a first step or, even better, be able to define my own filter for the default search or any other searches.

In the meantime, is there a better way to do this?

Thanks,

Adam