Quick create - new incident to automatically assign to the logged in technician
The Quick create - new incident window in the left side of SDP makes it easy for the technician to quickly create a new incident.
Only problem is that after you click on save,, you need to pick up the incident manually afterwards to assign it to yourself. It would be much better if there were an option so incidents based on The Quick create - new incident window were automatically assigned to the logged in technician.
Today you can assign a specific technician in a template like Christian Jensen but if you could assign technician in the template to $currentlogintechnician instead that would be useful.
Only problem is that after you click on save,, you need to pick up the incident manually afterwards to assign it to yourself. It would be much better if there were an option so incidents based on The Quick create - new incident window were automatically assigned to the logged in technician.
Today you can assign a specific technician in a template like Christian Jensen but if you could assign technician in the template to $currentlogintechnician instead that would be useful.