Questions on self service portal widgets

Questions on self service portal widgets

Two questions concerning widgets we would like to create on the self service portal:

- We would like to create a widget which lists important hyperlinks to company resources

- When I create a link to an internal resource that requires authentication the page does not display or states 'Unauthorized'.  An example of this is a company SharePoint site that contains documentation.  What account is being used for authentication to these sites?  Is it the service account that runs the ServiceDesk services?  Has anyone successfully published internal pages that require authentication?

Thank you.

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