Questions about filtering and translate
hello guys
I have some questions about manipulating the requests and technicians.
1. is there a way to recieve the request with the devices it self? for example in the case of broken or sth.
2. how to filter some menus in "new request" for some technicians?
3. is there a language file for working on it and import it? how we can translate the ServiceDesk Plus to other languages?
Best regards
Abdo
I have some questions about manipulating the requests and technicians.
1. is there a way to recieve the request with the devices it self? for example in the case of broken or sth.
2. how to filter some menus in "new request" for some technicians?
3. is there a language file for working on it and import it? how we can translate the ServiceDesk Plus to other languages?
Best regards
Abdo