Questions About Features
I am about to evaluate Service Desk and have a couple of questions those who have been using it may be able to help me with.
Is there a mechanism to track all the calls/repairs by pc as well as by the user?
Also, is there a Library feature? A way to track assets that are loaned out? Track who has it, when is it due back etc.
Thanks in advance.
Is there a mechanism to track all the calls/repairs by pc as well as by the user?
Also, is there a Library feature? A way to track assets that are loaned out? Track who has it, when is it due back etc.
Thanks in advance.
Topic Participants
kkevin
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