Question regarding features
In the pilot version of Service Desk plus we had the following options under the Helpdesk customizer:
IMPACT
URGENCY
PRIORITY
PRIORITY MATRIX
But under the Standard licence (+Service Catalogue) these have disappeared, except priority. Is this correct?
Rgds
SimonT
Topic Participants
Simon Thorpe
Vignesh Ravindranath
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?