Question re creating a solution

Question re creating a solution

Hi

So that we do not have our FAQ's in more than one location, I want to just link from solutions in SC+ to FAQ pages on our website. We would like the link in the SC+ solution to open the FAQ in a new page. The only way of creating a link in the body of a solution seems to be to use the link button which means we cannot open as a new page automatically. It is a pity that the solutions page is not a HTML editor rather than just text with some formatting. Is there any way I can get a link in the format:

<a href="www.companyname.com/support/faq1.html" target = "_blank"> into the body of the solution?

I can get it in the title but unfortunately the title is always a link into the body of the solution so that means a lot of clicking..

Thanks

Patricia









                  New to ADSelfService Plus?