Question about ServiceDesk Plus MSP

Hi Team!

We have a potential customer who consults us about connecting SDP MSP to a Syslog server. The purpose is to send the logs to a SIEM solution. Is this possible?

Another question asked by our customer Is there a link where we can access the EOL and EOS of SDP MSP?

Finally the costumer asks us about FoS, in this link it says that it is not recommended to have in virtual environments and our costumer is evaluating to have SDP MSP in VMs.

https://www.manageengine.com/products/service-desk-msp/help/adminguide/configurations/failover-service/failover-service.html

There are some considerations that we should have if we implement FoS in virtual environments or it would not be possible?

Thanks and Regards!