Question about mail fetching limitation

Question about mail fetching limitation

Dear Support,

My customer has been facing the problem regarding mail fetching feature. The system will stop when it received a huge mail from mail server. I need your help to provide the information about below.

mail sizing for 1 email
what is your recommendation about mail sizing. example is  an email should not over 5Mb for 1 email

timeout value for SDP
what is timeout value for SDP? example is SDP has set 5 minutes for timeout. SDP will stop fetching feature when the sync time has more than 5 minute

total mail sizing for 1 sync time.
what is your recommendation about total mail sizing for 1 sync. example is  an email should not over 50Mb for 1 sync time

If you want more information, please let me know

Thank you
Songtham
















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