Querying Views of Solutions
Hi, we use SD+ Build 6014 - I know that the DB records each view of a Solution - is there any way I can query this to produce a list of who viewed which solution & when the y accessed it? I want to try and build up a picture of how efffective (if at all) the solutions we provide are to users (and if they're saving us calls).
Also, anyone know of any pre-populated sources of Solutions that can be imported into SD+
thanks in advance..... Arnie
Also, anyone know of any pre-populated sources of Solutions that can be imported into SD+
thanks in advance..... Arnie