When we click on Home->Assets (and under All My Assets)->Printers (or any asset), we are directed to the following and do not see the entire product listing of printers (or specified asset).
Type=Printer
However, when we click on the Assets tab at the top and then click on Printers in the resources area, we are directed to the following which does show the entire product listing of printers.
TypeID=3&Type=Printer
I was informed that this was fixed in 7013 and so we are now running the latest patch on our test server, however, we are still seeing this issue. Seems that they should be exactly the same, however, they are not.
Is anyone else seeing this issue?? Any other requests for 7014??? We still are running our production helpdesk on 6015 as it seems that ServiceDesk 7 code is still not ready.