Query Report: Violated SLA Requests violated by technician
Hi,
I need to report from Requests that SLA is breach by technician name and mobile. Like this:
technician
| Mobile
| violated requests ids
|
John Doe
| +13322554499
| 106,125,130
|
Sara McLin
| +15588997744
| 100
|
Jack Been
| +17744558899
| 170,161,101,152
|
What should I do?
SDP v13.0.08
DB MS SQL
Thanks for helping
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