Query report that combines Problem and Request fields

Query report that combines Problem and Request fields

Hi,

We need to create a report that returns Problem and Request data based on the status of either being equal to a common status value.

Is this possible?

I've tried to write my own solution, which seems to logically work, but throws an error when trying to run - is it possible for an expert to troubleshoot for me or advise if what I'm trying to do is not possible? I've seen no examples anywhere where Problem and Request data are returned in the one report.

The query follows:

SELECT "prob"."PROBLEMID", CASE "wo"."IS_CATALOG_TEMPLATE" WHEN '0' THEN 'SR' WHEN '1' THEN 'INC' ELSE '' END + "wo"."WORKORDERID" AS "Request ID", CASE "sdo"."NAME" WHEN NULL THEN "orgaaa"."FIRST_NAME" ELSE "sdo"."NAME" END AS "Site", CASE "wo"."TITLE" WHEN NULL THEN "prob"."TITLE" else "WO"."TITLE" END AS "Subject" FROM "WorkOrder" "wo", "Problem" "prob" LEFT JOIN "WorkOrderStates" "wos" ON "wo"."WORKORDERID"="wos"."WORKORDERID"  LEFT JOIN "StatusDefinition" "std" ON "wos"."STATUSID"="std"."STATUSID" LEFT JOIN "SiteDefinition" "siteDef" ON "wo"."SITEID"="siteDef"."SITEID" LEFT JOIN "SDOrganization" "sdo" ON "siteDef"."SITEID"="sdo"."ORG_ID" LEFT JOIN "SDUser" "orgsd" ON "prob"."ORIGINATORID"="orgsd"."USERID" LEFT JOIN "AaaUser" "orgaaa" ON "orgsd"."USERID"="orgaaa"."USER_ID" LEFT JOIN "StatusDefinition" "Pstatdef" ON "prob"."STATUSID"="Pstatdef"."STATUSID" WHERE "std"."StatusName" = 'Awaiting project' OR "Pstatdef"."StatusName" = 'Awaiting project'

The error returned is:
java.sql.SQLException: The multi-part identifier "wo.WORKORDERID" could not be bound.
at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:365)
at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2781)
at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2224)
at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:628)
at net.sourceforge.jtds.jdbc.MSCursorResultSet.processOutput(MSCursorResultSet.java:933)
at net.sourceforge.jtds.jdbc.MSCursorResultSet.cursorCreate(MSCursorResultSet.java:541)
at net.sourceforge.jtds.jdbc.MSCursorResultSet.<init>(MSCursorResultSet.java:154)
at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQLQuery(JtdsStatement.java:365)
at net.sourceforge.jtds.jdbc.JtdsStatement.executeQuery(JtdsStatement.java:1258)
at org.jboss.resource.adapter.jdbc.WrappedStatement.executeQuery(WrappedStatement.java:250)
at com.adventnet.servicedesk.reports.utils.CoreReportDesigner.generateSQLReport(CoreReportDesigner.java:8083)
at com.adventnet.servicedesk.reports.utils.CoreReportDesigner.generateSQLReport(CoreReportDesigner.java:7927)
at com.adventnet.servicedesk.reports.action.ReportRequestHandler.runSQLQueryReport(ReportRequestHandler.java:1699)
at com.adventnet.servicedesk.reports.action.ReportRequestHandler.handleRequest(ReportRequestHandler.java:2017)
at com.adventnet.servicedesk.reports.action.CustomReportHandler.handleRequest(CustomReportHandler.java:179)
at com.adventnet.servicedesk.reports.action.ReportHandler.execute(ReportHandler.java:61)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:180)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Unknown Source)



                  New to ADSelfService Plus?