Query Report for Non-Close/Cancelled/Resolved Tickets Greater Than 5 days with Specific Value in 'Incident Additional Field'

Query Report for Non-Close/Cancelled/Resolved Tickets Greater Than 5 days with Specific Value in 'Incident Additional Field'

Hi!

I'll looking to create a query report for tickets which are not close, cancelled or resolved, which are older than 5 days with a specific value in the incident additional field.

Please help.

Warm Regards

AA

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