Query Report Error - LONGTODATE

Query Report Error - LONGTODATE

Hello,
I get an error when running the following query:

select SUBSTRING(LONGTODATE(WorkOrder.COMPLETEDTIME), 1, 7) as YearMonth,  ROUND((((WorkOrder.COMPLETEDTIME-WorkOrder.CREATEDTIME)/1000)/3600)/24) as DaysToClose from WorkOrderStates, WorkOrder, SubCategoryDefinition where WorkOrder.WORKORDERID = WorkOrderStates.WORKORDERID and CategoryDefinition.CATEGORYNAME='Quality' and WorkOrderStates.CATEGORYID=CategoryDefinition.CATEGORYID Group by YearMonth
 
The error message is this:
 
java.sql.SQLException: 'LONGTODATE' is not a recognized built-in function name.
 at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:365)
 at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2781)
 at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2224)
 at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:628)
 at net.sourceforge.jtds.jdbc.MSCursorResultSet.processOutput(MSCursorResultSet.java:933)
 at net.sourceforge.jtds.jdbc.MSCursorResultSet.cursorCreate(MSCursorResultSet.java:541)
 at net.sourceforge.jtds.jdbc.MSCursorResultSet.<init>(MSCursorResultSet.java:154)
 at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQLQuery(JtdsStatement.java:365)
 at net.sourceforge.jtds.jdbc.JtdsStatement.executeQuery(JtdsStatement.java:1258)
 at org.jboss.resource.adapter.jdbc.WrappedStatement.executeQuery(WrappedStatement.java:250)
 at com.adventnet.servicedesk.reports.utils.CoreReportDesigner.generateSQLReport(CoreReportDesigner.java:7360)
 at com.adventnet.servicedesk.reports.action.ReportRequestHandler.runSQLQueryReport(ReportRequestHandler.java:1568)
 at com.adventnet.servicedesk.reports.action.ReportRequestHandler.handleRequest(ReportRequestHandler.java:1863)
 at com.adventnet.servicedesk.reports.action.CustomReportHandler.handleRequest(CustomReportHandler.java:169)
 at com.adventnet.servicedesk.reports.action.ReportHandler.execute(ReportHandler.java:59)
 at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
 at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
 at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
 at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
 at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:109)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
 at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
 at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:35)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
 at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:113)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
 at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
 at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
 at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
 at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
 at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
 at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
 at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
 at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:285)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
 at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
 at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:535)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
 at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
 at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
 at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
 at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
 at java.lang.Thread.run(Unknown Source)












































































 
This is confusing because it says LONGTODATE is not a recognized function where the page Service Desk query report page clearly says it is supported.
 
Tips :
  1. Date Formulae : LONGTODATE(COLUMN_NAME) 'Column Alias' [  New  ].

 

Please help.

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