Hi Dears
i want a query report from my tickets with this type:
im using MSSQL Data base and servicedesk plus version 8.2
i need a query like this for each asset of the custome site and department(have to choose witch site or department) :
| workorder id |
requester(asset owner) |
time spent |
Other Charge |
tehnician |
group |
category |
subcategory |
item |
state |
|
|
|
|
|
|
|
|
|
|
+ owner of work log in another column
and end of each asset requests summary show me the sum of the timespent and Other Charges for this asset
in this report i need a report from normal requests and archive requests.
I need total charge of all requests for all of assets.
Thanx