I found the following script in the resources area: https://resources.manageengine.com/resources/resource/python-populate-request-details-in-task-title-and-task-description

I have followed the steps outlined on that page but my task titles and descriptions are not updating at all. I looked at the system log and I find this error when I try to run the script:

JobExecutionFailure: jobId:150967; ErrorMessage: java.util.concurrent.ExecutionException: java.io.IOException: Cannot run program "python" (in directory "C:\ManageEngine\ServiceDesk\bin\..\integration\custom_scripts"): CreateProcess error=2, The system cannot find the file specified

If i change python to py I don't get the above error but it still does not update the task title or description.

Any help on this issue would be much appreciated.