Python script does not work.
I use your script to send an auto reply when new requests arrive. It turns out an error by System
Script Action : Executed from business rule id 601. Result : Execution failed
Comments : Traceback (most recent call last): File "send_mail.py", line 6, in <module> from functions import send_mail,read_file File "C:\ManageEngine\ServiceDesk\integration\custom_scripts\functions.py" files changed only those that are recommended in the article. what could be the problem. SDP version 10510.