Put request title on subject template
Hi there,
SDP version: 8.1.0 Build 8127
Admin > Organization Details > Notification Rules (any template)
On the Subject area, perhaps include a [Request Title] variable?
Users would not bother nor understand [Request ID#] so this information is not really useful unless they look at the content of the email or go to the web interface itself.
Thank you.
SDP version: 8.1.0 Build 8127
Admin > Organization Details > Notification Rules (any template)
On the Subject area, perhaps include a [Request Title] variable?
Users would not bother nor understand [Request ID#] so this information is not really useful unless they look at the content of the email or go to the web interface itself.
Thank you.