Purchasing and reconciliation of assets
Hi
We have accidentally changed a purchase to "items received" in the service desk which now means when we receive the bulk shipment we can no longer reconcile all the items in one go.
Is there a way of reversing the "items received" to "approved" as it is not editable under the edit PO option?
Tx
Gary
We have accidentally changed a purchase to "items received" in the service desk which now means when we receive the bulk shipment we can no longer reconcile all the items in one go.
Is there a way of reversing the "items received" to "approved" as it is not editable under the edit PO option?
Tx
Gary
Topic Participants
Gary Baney
ServiceDesk Plus
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